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For customers without a support contract: request support through our Web Form for TP Licensing & Installation Issues on.Note: For detailed instructions, refer to the video tutorial. Log in to the SDL Gateway with your SDL Account.For customers holding a support contract:.If this article has not solved your issue or if you require assistance, contact the SDL Support Team: Then unpack it to the following location:.

#Sdl trados studio 2014 starter download#

Download the file FIXED_ from the right pane of this KB article and save it to your local machine.

Find the file and rename it to for example _OLD.

Note: X represents the Studio version e.g.

64bit OS: C:\Program Files (x86)\SDL\SDL Trados Studio\StudioX.

32bit OS: C:\Program Files\SDL\SDL Trados Studio\StudioX.

#Sdl trados studio 2014 starter update#

NOTE: Before following the steps below, make sure you have the latest Cumulative Update 12 (released on 23 October 2013) installed. If updating the Windows Root Certificate Authority does not resolve the error on your machine, you can try the following workaround.

#Sdl trados studio 2014 starter manual#

More information about the manual installation of the root stores can be found in the Microsoft Knowledge Base article # 931125 at.

#Sdl trados studio 2014 starter install#

If you cannot or are not allowed to use Windows Update, you can follow this link to manually install or update the Windows Root Certificate Authority.

If you cannot use the Microsoft servers for Windows Update

Follow the instructions from Microsoft to keep your computer up to date.

To run the Windows Update for your operating system, go to Start > All Programs > Windows Update, or browse directly to.

Update the Windows Root Certificate Authorityįollow the steps below to update the Windows Root Certificate Authorities store: Use Windows Update

Error message when starting the SDL Licensing Server Toolkit: ServerToolkit has encountered a problem and needs to closeġ.

More information can be found in KB article: The explanation and resolution is the same as in this article.

NOTE: A similiar error can also appear for the SDL Licensing Server Toolkit 1.2 (and above) application. This can be updated through Windows Update.Ī click on OK or Continue either leads to Studio 2011 not starting or to display of the SDL Trados Studio activation dialog that with a click on Continue also results in Studio 2011 not opening. The Root Certificate Authorities store is out-of-date. Possible causes: - The licensing component has been modified. Invalid digital signature - The licensing component could not be authenticated. If you click Quit, the application will close immediately.

If you click Continue, the application will ignore this error and attempt to continue. Unhandled exception has occured in your application. The following error message is being shown when you launch SDL Trados Studio 2011 after the update installation or when launching the SDL Studio GroupShare Product Activation tool: You have installed an update for SDL Trados Studio 2011/2014 or SDL Studio GroupShare 2011/2014 that includes a new or updated version of the licensing system that we introduced with SDL Trados Studio 2011 and SDL Studio GroupShare 2011.